AnexCare is the official support and services subscription designed to keep your AnexGate deployments running securely, reliably, and without disruption. Built for organizations using AnexGate ACE and AnexGate USG, AnexCare provides continuous access to expert technical assistance, critical security updates, and long-term hardware protection—so your network is always protected and supported.
With AnexCare, customers receive direct telephonic support from AnexGate engineers, ensuring faster issue resolution and reduced downtime. The subscription also includes extended hardware warranty coverage, giving businesses confidence that their security infrastructure is protected well beyond standard warranty periods. Regular firmware updates ensure that your appliances stay up to date with the latest features, performance improvements, and stability enhancements, while continuous threat-intelligence updates help defend against emerging cyber threats and evolving attack techniques.
Whether you manage a single branch or a large distributed network, AnexCare helps maximize the value of your AnexGate investment by delivering proactive support, ongoing security intelligence, and dependable lifecycle coverage—so your team can focus on business growth while AnexGate takes care of security, updates, and support.