Privacy Policy
Last Updated: 1st January 2025

Thank you for choosing AnexGate VPN Client (“we,” “our,” or “us”). We respect your privacy and are committed to protecting it through our compliance with this Privacy Policy. This Policy describes the types of information we may collect from you, how we use and share it, and your rights and choices regarding such information. It is intended to comply with Google Play Store policies and relevant data protection regulations.

1. Scope and Acceptance

This Privacy Policy applies to your use of AnexGate VPN Client (the “Service”), available via the Google Play Store on Android devices. By downloading, installing, or using the Service, you agree to the terms of this Privacy Policy. If you do not agree with this Privacy Policy, please do not install or use the Service.

2. Information We Collect

2.1 Personal Information

Account Information: If you create an account or subscribe to premium features, we may collect information such as your email address or username.


Payment Information: If you purchase a subscription, payment details (e.g., credit card or PayPal information) are processed securely by third-party payment processors. We do not store your sensitive payment information.



2.2 Non-Personal Information

Usage Data: We may collect aggregated, non-personal information about how the Service is accessed and used (e.g., app version, features used, session duration).


Device Information: We may collect information about your device, such as device model, operating system, unique device identifiers, and mobile network information, to help us debug and optimize the Service.



2.3 VPN Connection Data

No Activity Logs: We do not monitor or record the websites you visit or the data you transmit while connected to the VPN Service. We do not log your IP addresses in a way that is tied to your VPN activity.


Connection Logs: We may collect basic diagnostic information (e.g., server location used, connection timestamps, and total amount of data transferred) in aggregated or non-identifiable form to troubleshoot service issues and optimize network performance.

3. How We Use Your Information

We use the collected information to:
  • Provide and maintain the Service.
  • Improve, personalize, and expand our Service.
  • Diagnose and troubleshoot technical issues.
  • Communicate with you about updates, security alerts, and support.
  • Prevent fraud, abuse, and other illegal activities.

4. Sharing and Disclosure of Information

We do not sell or rent your personal information. We may share your information in the following circumstances:

With Service Providers: We may share information with trusted third-party providers to help us operate, maintain, and improve the Service (e.g., hosting services, customer support, analytics).


Business Transfers: If we are involved in a merger, acquisition, or asset sale, your information may be transferred as part of that transaction.


Consent: We may share your information for other purposes if we have obtained your consent to do so.

5. Third-Party Analytics and Advertising

We may use third-party analytics tools (e.g., Firebase, Google Analytics) to help us understand how users engage with our Service. These tools use cookies or similar technologies to collect anonymized data. This information is used solely for improving our Service and performance. We do not allow third-party advertising networks to serve personalized ads based on VPN activity.

6. Data Security

We take security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. These measures include:
  • Encrypted connections between your device and our servers.
  • Strict access controls to our servers and databases.
  • Regular reviews of our data collection, storage, and processing practices.
While we strive to protect your personal information, no security measures are perfect, and we cannot guarantee absolute security.

7. Data Retention

We retain your personal information only for as long as is necessary to provide the Service, comply with legal obligations, resolve disputes, and enforce our agreements. Aggregated or anonymized information that cannot reasonably be used to identify you may be retained indefinitely.

8. International Data Transfers

Your information may be transferred to, and maintained on, servers located outside of your state, province, or country where data protection laws may differ from those in your jurisdiction. We take steps to ensure that appropriate safeguards are in place to protect your data in accordance with applicable laws.

9. Children’s Privacy

Our Service is not directed to children under the age of 13 (or the equivalent minimum age in certain jurisdictions). We do not knowingly collect personal information from children under 13. If you believe we might have any information from or about a child, please contact us immediately at privacy@anexgate.com.

10. Your Rights and Choices

Depending on your jurisdiction, you may have rights regarding your personal information, such as the right to access, correct, or delete it. If you wish to exercise these rights or have any questions about the information we collect, please contact us at privacy@anexgate.com.


You may also choose to uninstall or cease using the Service if you do not agree with any updates to this Privacy Policy.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted within the app or on our official website, and the revised Policy will be effective upon posting. Your continued use of the Service after the effective date of the updated Policy constitutes your acceptance of any changes.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or our practices, please contact us at:

Email: privacy@anexgate.com
Mailing Address: 21/2, MRI Building, Bhattarahalli, 14KM, Old Madras Road, K R Puram, Bengaluru, Karnataka

Your continued use of AnexGate VPN Client signifies your acknowledgment of this Privacy Policy.

Note: This Privacy Policy is provided for informational purposes and does not constitute legal advice. For specific compliance requirements applicable to your app, please consult a qualified attorney.