Channel Support

Training Support

SSSPL offers a range of training courses to AnexPartners to ensure you develop the necessary breadth and depth of expertise to achieve maximum sales growth. This includes Sales & Solutions training to introduce you to the AnexGATE products and solutions; ACNE (AnexGATE Certified Network Engineer) training which is an in- depth, hands-on technical training and online training offering supplementary sales and technical product training.

Sales Support

Sales Training: All AnexPartners will have access to online sales training materials via http://www.anexgate.com. On-site training is also available for large groups.
Regional Technical Training: AnexPartners are welcome to attend scheduled regional events hosted by SSSPL throughout the country. These events cover new product launches, product updates, “how to sell” tools, and competitive advantages.
Inside Sales Team: Our inside sales team will be available to host live online demos for potential end users, and help you with product information.
Field Sales Team: Our field sales team is available for major opportunities to join you in presentations and help you close deals.
Lead Referral: Qualified leads are sent to AnexPartners when they are available in your area.

Marketing Support

Web Portal: You can use our sales tools such as white papers, sales brochures and datasheets to help close sales. You can also submit requests for marketing events and literature by mailing to us at support@sssl.co.in or support@anexgate.com. Newsletters and E-mail Channel Notifications: AnexPartners receive email notifications and other correspondence on product launches and other valuable information.

Technical Support

Phone Support: Phone support will be available 9:30 am to 5:30 pm IST Monday through Saturday. Extended support is available for critical situations. Partners as well as end users are offered free technical support. In order to deliver the best support we will escalate issues to a team of advanced support personnel when problems need special attention.

Technical Updates:

New firmware releases for AnexGATE will be made available on http://www.anexgate.com. Access to high level technical support personnel: If a serious situation can not be handled by our staff, the problem will be escalated to top-level support and engineering for all of our partners.